When you first start your restaurant business, your customers start ordering with a 90% satisfaction rate. Keeping this rate high directly affects your earnings, because between 0% and 100% satisfaction levels there is about a 2x difference in revenue.
Change in Satisfaction Rate:
Successful Orders: Every order that is completed without any issues increases your satisfaction rate by 0.25%.
Unsuccessful Orders: Every late order decreases your satisfaction rate by 1%.
Maximum Limit: The highest satisfaction rate you can reach is 100%.
