If you think your account has been accessed without your permission, it is important to take the necessary measures as soon as possible to protect your account security.
Change the password of your Yuyuto ID, Google, Apple ID or Facebook account linked to your account.
Check the security of the email address linked to your account and update its password if necessary.
End your sessions on devices where you suspect suspicious login activity.
Do not share your account with third parties and do not give your verification codes to anyone.
If you think your account has been accessed without authorization, create a support request as soon as possible from the in-game Support section.
If possible, share the following information in your support request:
Your company name,
When you last securely logged into your account,
When you noticed the suspicious activity,
Changes you noticed in your account (products, Coin, company settings, etc.).
This information will help our support team conduct the review process more quickly.
Important: You are primarily responsible for your account security. Do not share your password and verification codes with anyone. If you suspect unauthorized access to your account, update your password immediately without delay and contact us through the in-game Support system.
