There could be several reasons why you are unable to send messages in the in-game chat:
Account Linking: Make sure you have successfully completed at least one account linking process to access chat features.
Chat Restrictions or Muting: Check if there are any chat restrictions or limitations imposed on your account. It is possible that your chat usage has been temporarily or permanently restricted by the administrators due to violating game rules or engaging in inappropriate behavior. You can track the reason for this on the chat screen, as chat penalties are clearly stated for the player.
Technical Issues: Ensure that there are no technical problems or server issues affecting the functionality of the chat. The chat system may be temporarily unavailable or experiencing an error.
The consequences for your behavior in the chat may not be limited to just muting! Your account may face a complete ban, device or IP blocks. Therefore, we recommend being mindful of your behavior.
The use of profanity, offensive language, harassment, threats, personal attacks, engaging in political discussions, or any other behavior that violates general ethical standards is not permitted and will be penalized.
If none of these reasons apply to your situation, we suggest contacting game support for further assistance.
